California’s direct care workforce: Who they are, the work they do, and why it matters

Fixing the historically fragmented and under-resourced infrastructure supporting this workforce presents urgent challenges that diverse stakeholders must collectively address. California’s In-Home Supportive Services (IHSS) providers have an estimated 33% annual turnover rate, leaving as many as 180,000 clients searching for a new provider to hire and train each year. Read the full article.