Paperwork, timesheet, and Electronic Visit Verification (EVV) punch errors can be time-consuming for an FMS entity. An employee getting hired, but never working for a participant can be frustrating and costly for an FMS entity. But, what is the impact on participants? How does it affect the workers? What are the causes of these problems? This session focused on the participants and workers behind the paperwork and timesheets and how the self-direction participant and FMS entity can work together to strengthen the relationship and work through the frustrations.
